Have you ever watched a colleague charm the pants off management while showing a competitive, Machiavellian side to the lower ranks? They don't hesitate to throw peers under the bus, but their boss is oblivious to their bad behaviour. What about a constantly interrupting colleague? Or an over-bearing manager? While these jerks stress us out in small ways throughout the day, they aren't technically breaking any rules, so we're expected just to put up with them.

...Until now. Tessa West has already helped thousands of people resolve their most pressing workplace issues. And here she draws on a decade of original research to profile classic workplace archetypes, including the Gaslighter, the Bulldozer, the Credit-Stealer, the Neglecter, and the Micromanager, giving advice to anyone who's ever hidden in the bathroom to cry at work. She digs deep into the inner workings of each bad apple, exploring their motivations and insecurities, and offers clever strategies for stopping each type of jerk in their tracks.