현재 위치
홈Business [영업]
페이스북
트위터-
카카오톡
20%↓ 재고 정확도를 위해 노력하고 있으니 너그러운 양해 부탁 드립니다 :)
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※ 10부 이상 대량 주문하실 경우에는 고객센터에 확인 후 주문하시는 게 좋습니다.
1:1문의나 카톡 혹은 전화 주시면 신속하게 안내해 드리겠습니다 :)
1:1문의 > 카톡문의 > ☎ 02-3445-1703
“A winning combination of stories, studies, and guidance that might well transform the worst communicators you know into some of the best.”—Adam Grant, author of Think Again and Hidden Potential
Come inside a jury room as one juror leads a starkly divided room to consensus. Join a young CIA officer as he recruits a reluctant foreign agent. And sit with an accomplished surgeon as he tries, and fails, to convince yet another cancer patient to opt for the less risky course of treatment. In Supercommunicators, Charles Duhigg blends deep research and his trademark storytelling skills to show how we can all learn to identify and leverage the hidden layers that lurk beneath every conversation.
Communication is a superpower and the best communicators understand that whenever we speak, we’re actually participating in one of three conversations: practical (What’s this really about?), emotional (How do we feel?), and social (Who are we?). If you don’t know what kind of conversation you’re having, you’re unlikely to connect.
Supercommunicators know the importance of recognizing—and then matching—each kind of conversation, and how to hear the complex emotions, subtle negotiations, and deeply held beliefs that color so much of what we say and how we listen. Our experiences, our values, our emotional lives—and how we see ourselves, and others—shape every discussion, from who will pick up the kids to how we want to be treated at work. In this book, you will learn why some people are able to make themselves heard, and to hear others, so clearly.
With his storytelling that takes us from the writers’ room of The Big Bang Theory to the couches of leading marriage counselors, Duhigg shows readers how to recognize these three conversations—and teaches us the tips and skills we need to navigate them more successfully.
In the end, he delivers a simple but powerful lesson: With the right tools, we can connect with anyone.
배송안내
※ 배송기간 : 결제일로 부터 2 ~ 4 일 소요 ( 공휴일 제외)
- 국내제작 사입상품, DVD, 도서/산간지역은 5 ~ 7 일 소요
※ 배송비 : 2,500 원 ( 실 결제금액 기준 3 만원이상 구매시 무료 )
- 제주 및 기타 도서지역 : 도선료( 기본배송비 + 3,000 원 ~ 8,000원 )
- 군부대 및 해외배송은 지원되지 않습니다.
※ 협력택배사 : CJ 대한통운 http://www.doortodoor.co.kr/
☎ 1588 - 1255 ( 월 ~ 금 08:00 ~ 18:00 / 토 09:00 ~ 13:00 )
교환/반품 안내
※ 상품 수령 후 7 일 이내에 고객센터를 통해 신청하실 수 있습니다.
(전화 / 카톡 / 1:1문의 )
- 이벤트 상품일 경우 사은품도 같이 반납해 주셔야 환불됩니다.
- 상품불량인 경우 배송비를 포함한 전액이 환불됩니다.
※ 전 상품 반품시 5,000 원 ( 고객부담 )
- 부분 반품시, 주문금액이 3만원 이상이면 2,500 원 (고객부담)
주문금액이 3 만원 미만이면 5,000 원 (고객부담)
※ 반품 / 교환 불가능한 경우
- 포장된 도서, CD 등의 포장을 개봉 및 훼손한 경우,
- 단기간에 필독이 가능한 도서
ex) CD, 여행서, 만화, 요리책, 지도, 사진집, 워크북 등
※ 반품주소
- 서울특별시 성동구 성수일로 55(SK테크노빌딩) 지하1층 101~102호
이미지 확대보기
Supercommunicators : How to Unlock the Secret Language of Connection
고객님은 안전거래를 위해 현금등으로 결제시 저희 쇼핑몰에서 가입한 구매안전서비스를 이용하실 수 있습니다.